Contact Us and Get in Touch with Our Support Team

“Dear Customer,

Welcome to our dedicated support center. If you want to contact us regarding your electricity bill metrics, technical navigation issues with our duplicate checker tool, suggestions, or general feedback, please feel free to reach out to us.

You can securely contact our administration through our official communication channels:”

📧 Official Support Webmail: fesco635@gmail.com

🌐 Social Assistance:

Frequently Asked Questions About Contact Us

Before submitting an email query, we highly recommend checking our centralized homepage tracking layout. Most utility calculation queries, peak hours schedules, and automated tax certificate downloads can be accessed instantly without waiting for customer care agent interventions.

Processing Latency and Verification Policy

Please ensure that when you contact our administrative help desk, you provide your correct FESCO electricity14-digit reference number if you are reporting a billing discrepancy error. Our technical team works diligently to verify all user feedback against real-time power network changes, but please note that we do not alter your official utility data records.

You can also drop a message through our official social media handles linked in the footer section below.

Please allow our technical help desk 24 to 48 operational hours to comprehensively evaluate your feedback and respond to your queries as soon as possible. Thank you for your patience and trust!